Papers with dialogue summaries
SWING: Balancing Coverage and Faithfulness for Dialogue Summarization (2023.findings-eacl)
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Kung-Hsiang Huang, Siffi Singh, Xiaofei Ma, Wei Xiao, Feng Nan, Nicholas Dingwall, William Yang Wang, Kathleen McKeown
| Challenge: | Existing approaches to dialogue summarization rely on features of conversation data. |
| Approach: | They propose to use natural language inference models to improve coverage and faithfulness . they use fine-grained training signals to encourage model to generate missing content . |
| Outcome: | The proposed model achieves higher faithfulness and coverage while maintaining conciseness compared to prior methods. |
Leveraging Summarization for Unsupervised Dialogue Topic Segmentation (2024.findings-naacl)
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Aleksei Artemiev, Daniil Parinov, Alexey Grishanov, Ivan Borisov, Alexey Vasilev, Daniil Muravetskii, Aleksey Rezvykh, Aleksei Goncharov, Andrey Savchenko
| Challenge: | Existing methods to segment textual data are difficult to handle for noisy spoken dialogues. |
| Approach: | They propose to leverage dialogue summaries for unsupervised topic segmentation . they show that the new approach outperforms state-of-the-art methods in unsupervised segmentation and requires less setup . |
| Outcome: | The proposed approach outperforms state-of-the-art methods in unsupervised topic segmentation and requires less setup. |
Analyzing and Evaluating Faithfulness in Dialogue Summarization (2022.emnlp-main)
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| Challenge: | Existing studies on faithfulness of text summarization have not been conducted on abstractive summarizing. |
| Approach: | They propose a method to evaluate faithfulness of dialogue summarization models by multi-choice questions. |
| Outcome: | The proposed method can facilitate the development of dialogue summarization systems. |
Multi-View Sequence-to-Sequence Models with Conversational Structure for Abstractive Dialogue Summarization (2020.emnlp-main)
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| Challenge: | Existing studies on text summarization focus on single-speaker docs, scientific publications and encyclopedia articles. |
| Approach: | They propose a multi-view sequence-to-sequence model that extracts conversational structures from unstructured daily chats and incorporates different views to generate dialogue summaries. |
| Outcome: | The proposed model outperforms state-of-the-art models via automatic evaluation and human judgment on a large-scale dialogue summarization corpus. |
PSentScore: Evaluating Sentiment Polarity in Dialogue Summarization (2024.lrec-main)
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| Challenge: | Existing studies have focused on summarizing factual information, leaving out affective content. |
| Approach: | They propose to quantify the preservation of affective content in dialogue summaries using PSentScore measures. |
| Outcome: | The proposed measures show that state-of-the-art summarization models do not preserve well affective content in their summaries. |
Refining Text Generation for Realistic Conversational Recommendation via Direct Preference Optimization (2025.emnlp-main)
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| Challenge: | Existing Conversational Recommender Systems (CRSs) deviate from real human interactions by rapidly recommending items in brief sessions. |
| Approach: | They propose to use Large Language Models to generate dialogue summaries from dialogue history and item recommendation information from item description to extract both explicit user statements and implicit preferences inferred from the dialogue context. |
| Outcome: | The proposed method extracts both explicit user statements and implicit preferences inferred from the dialogue context. |